Case Studies
Real results for real businesses. See how we help organisations across East Africa modernise their IT, cut costs and grow with confidence.
Etica Capital
Financial Services3CX Hosted PBX · Cloud Infrastructure
“Xcobean transformed our communications infrastructure and delivered measurable cost savings from day one.”
The Challenge
Etica Capital needed a reliable unified communications platform connecting three offices with their existing on-premise phone system causing frequent downtime and high maintenance costs.
Our Solution
Deployed 3CX Hosted PBX with 32 simultaneous calls across 3 office locations, migrated all infrastructure to Xcobean cloud hosting with redundant connectivity and automatic failover.
Mogo Auto
AutomotiveCloud Hosting · SIP Trunking
“Moving to Xcobean's cloud freed us from hardware headaches and gave us the flexibility to scale as we grow.”
The Challenge
Mogo Auto's dealership group was relying on ageing on-premise servers with escalating hardware replacement costs and poor call quality on legacy ISDN lines across multiple showrooms.
Our Solution
Migrated all workloads to Xcobean CloudStack with auto-scaling resources and deployed SIP trunking to replace ISDN, providing HD voice quality and flexible call routing between locations.
Edenbridge Capital
Investment ManagementManaged IT Services
“With Xcobean managing our IT, we can focus entirely on our core business knowing our systems are secure and monitored.”
The Challenge
As a growing investment firm, Edenbridge Capital lacked in-house IT capacity to manage network monitoring, endpoint security, backups and collaboration tools while meeting regulatory compliance.
Our Solution
Implemented full managed IT services including 24/7 network monitoring with Zabbix, Sophos endpoint protection, Acronis cloud backup with 30-day retention, and Google Workspace administration.
Imarika Sacco
Financial Cooperative3CX Deployment · Cloud Hosting
“Our members now get faster, better service and our staff have the tools they need to handle enquiries efficiently.”
The Challenge
Imarika Sacco needed a modern contact centre to handle high volumes of member enquiries, with their legacy system unable to queue calls or integrate with core banking applications.
Our Solution
Deployed 3CX with full contact centre features including call queuing, IVR menus, and CRM integration. Hosted the platform on Xcobean cloud with a direct link to their core banking system for member verification.
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