Case Studies

Real results for real businesses. See how we help organisations across East Africa modernise their IT, cut costs and grow with confidence.

4+
Industries Served
99.9%
Average Uptime
60%
Avg Cost Reduction
0
Security Incidents

Etica Capital

Financial Services

3CX Hosted PBX · Cloud Infrastructure

60%
Reduction in telecom costs
99.9%
Uptime achieved
3
Offices unified on one platform
“Xcobean transformed our communications infrastructure and delivered measurable cost savings from day one.”

The Challenge

Etica Capital needed a reliable unified communications platform connecting three offices with their existing on-premise phone system causing frequent downtime and high maintenance costs.

Our Solution

Deployed 3CX Hosted PBX with 32 simultaneous calls across 3 office locations, migrated all infrastructure to Xcobean cloud hosting with redundant connectivity and automatic failover.

Mogo Auto

Automotive

Cloud Hosting · SIP Trunking

100%
Hardware costs eliminated
HD
Call quality achieved
Scalable infrastructure
“Moving to Xcobean's cloud freed us from hardware headaches and gave us the flexibility to scale as we grow.”

The Challenge

Mogo Auto's dealership group was relying on ageing on-premise servers with escalating hardware replacement costs and poor call quality on legacy ISDN lines across multiple showrooms.

Our Solution

Migrated all workloads to Xcobean CloudStack with auto-scaling resources and deployed SIP trunking to replace ISDN, providing HD voice quality and flexible call routing between locations.

Edenbridge Capital

Investment Management

Managed IT Services

0
Security incidents in 12 months
4hr
Response SLA guaranteed
40%
Reduction in IT overhead
“With Xcobean managing our IT, we can focus entirely on our core business knowing our systems are secure and monitored.”

The Challenge

As a growing investment firm, Edenbridge Capital lacked in-house IT capacity to manage network monitoring, endpoint security, backups and collaboration tools while meeting regulatory compliance.

Our Solution

Implemented full managed IT services including 24/7 network monitoring with Zabbix, Sophos endpoint protection, Acronis cloud backup with 30-day retention, and Google Workspace administration.

Imarika Sacco

Financial Cooperative

3CX Deployment · Cloud Hosting

50%
Reduction in member wait times
24/7
IVR self-service available
100%
Calls tracked and recorded
“Our members now get faster, better service and our staff have the tools they need to handle enquiries efficiently.”

The Challenge

Imarika Sacco needed a modern contact centre to handle high volumes of member enquiries, with their legacy system unable to queue calls or integrate with core banking applications.

Our Solution

Deployed 3CX with full contact centre features including call queuing, IVR menus, and CRM integration. Hosted the platform on Xcobean cloud with a direct link to their core banking system for member verification.

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