An in-depth comparison to help you choose the right voip / unified communications solution for your business.
Overview
3CX
3CX is a software-based PBX that runs on Windows, Linux, or in the cloud. It offers a complete unified communications solution with voice, video, chat, and contact center capabilities.
Yeastar
Yeastar provides hardware and cloud-based PBX systems (P-Series) designed for SMBs. The platform includes PBX features, video meetings, and an integrated contact center panel.
Feature Comparison
A detailed breakdown of how 3CX and Yeastar stack up against each other.
| Feature |
A
3CX
|
B
Yeastar
|
|---|---|---|
| Pricing model | Annual subscription (free tier available) | Perpetual or subscription |
| Max users | Unlimited (license-based) | Up to 500 (appliance-dependent) |
| Video conferencing | Up to 250 participants | Up to 25 participants |
| Mobile apps | iOS, Android, PWA | Linkus (iOS, Android, Desktop) |
| Contact center | Built-in (PRO/Enterprise) | Built-in (P-Series) |
| CRM integration | Salesforce, Zoho, HubSpot, Freshdesk & more | Zoho, HubSpot, Salesforce, Bitrix24 |
| SIP trunk support | Any SIP trunk provider | Any SIP trunk provider |
| Cloud hosting | Yes (3CX-hosted or self-hosted) | Yes (Yeastar Cloud PBX) |
| On-premise option | Yes (Linux/Windows) | Yes (hardware appliance) |
| Live chat | Website live chat & Facebook | Linkus web client |
| Microsoft Teams integration | Native (certified SBC) | Available via add-on |
Pros & Cons
3CX
Advantages
- Free tier for up to 10 users
- Flexible deployment (cloud, on-premise, hosted)
- Built-in video conferencing (up to 250 participants)
- Native Microsoft Teams integration
- Strong mobile apps (iOS & Android)
- Open SIP standard — works with any SIP trunk
Considerations
- Annual license renewal required
- Advanced features require PRO or Enterprise tier
- Self-hosted requires Linux/Windows admin skills
Yeastar
Advantages
- Turnkey hardware appliances — easy deployment
- Built-in contact center wallboard
- Linkus UC mobile and desktop clients
- Auto-provisioning for many IP phone brands
- Perpetual license option on hardware
Considerations
- Hardware appliance limits max users
- Cloud edition has fewer deployment options
- Video conferencing limited to fewer participants
- Smaller partner ecosystem compared to 3CX
Our Recommendation
For growing businesses that need maximum flexibility and advanced features like large-scale video conferencing and native Teams integration, we recommend 3CX. For smaller organisations that prefer a plug-and-play hardware appliance with a simple perpetual license, Yeastar is an excellent choice. As a certified 3CX partner, Xcobean can deploy and manage either solution — contact us for a free consultation.
Need help choosing?
Our certified experts can evaluate your specific requirements and recommend the best solution. Get a free, personalised consultation.