Cisco Webex Calling

Cisco Webex Calling is a cloud-native phone system that delivers enterprise-grade calling capabilities without the complexity and cost of on-premise PBX infrastructure. Built on Cisco's globally distributed cloud, Webex Calling provides carrier-grade reliability with 99.999% uptime, automatic failover, and geo-redundancy that ensures your business stays connected even during regional outages.

The platform supports a full range of business telephony features including auto-attendants, hunt groups, call queues, voicemail, call recording, and paging. Users can make and receive calls from desk phones, the Webex desktop client, or the mobile app — all with a consistent experience and a single business identity. PSTN connectivity is available through Cisco's Cloud Connected PSTN partners or via local gateway integration with existing SIP trunk providers.

For organisations migrating from Cisco Unified Communications Manager (CUCM) or other on-premise PBX systems, Webex Calling offers a smooth migration path with feature parity and familiar user experiences. Hybrid configurations are supported, allowing some users to remain on-premise while others move to the cloud at their own pace.

Xcobean deploys Webex Calling across East Africa with local PSTN breakout through our SIP trunk partnerships, ensuring cost-effective local calling and number portability. Our deployment includes device provisioning, call flow design, user migration, and administrator training.