Cybersecurity Certified Security Partner

Sophos Managed Detection and Response

24/7 threat hunting and incident response by Sophos security experts

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Sophos Managed Detection and Response (MDR) provides 24/7 threat hunting, detection, and incident response delivered by an elite team of Sophos security operations experts. Rather than simply alerting you to potential threats and leaving you to investigate and respond, Sophos MDR takes action on your behalf — containing threats, removing adversaries, and remediating the root cause of incidents. This human-led, AI-assisted approach delivers security outcomes that technology alone cannot achieve.

The Sophos MDR team monitors your environment around the clock, hunting for threats that evade automated detection. Using proprietary threat intelligence, behavioural analytics, and XDR telemetry from Sophos and third-party security products, analysts detect sophisticated attacks including living-off-the-land techniques, supply chain compromises, and state-sponsored threat actor campaigns that traditional tools miss.

When a threat is detected, the response is immediate. The MDR team can isolate compromised devices, terminate malicious processes, block attacker infrastructure, and provide detailed remediation guidance — all within minutes rather than the days or weeks a typical organisation takes to respond. A dedicated threat response lead provides regular reviews and proactive security posture improvements.

Xcobean offers Sophos MDR as a fully managed service for East African organisations that lack the in-house security expertise or 24/7 staffing to operate their own SOC. We handle onboarding, sensor deployment, integration with existing security tools, and serve as the primary escalation point for all security incidents.

Key Features

24/7/365 threat hunting by Sophos security experts
Human-led threat detection and response
Average 38-minute mean time to respond
Full incident response including containment and remediation
Compatible with Sophos and third-party security tools
Proprietary threat intelligence and behavioural analytics
Weekly and monthly security posture reports
Dedicated threat response lead
Root cause analysis for every incident
No SOC staffing or SIEM infrastructure required

Frequently Asked Questions

Getting started is simple. Contact our team for a personalized consultation where we will assess your requirements, recommend the best configuration, and handle the entire setup and onboarding process. Most deployments are completed within 1-2 business days.
All our solutions include comprehensive support. You get access to our dedicated support team via email, phone, and WhatsApp during business hours. We also provide proactive monitoring, regular health checks, and access to our knowledge base. Extended 24/7 support plans are available for mission-critical deployments.
Absolutely. Our experienced team handles migrations regularly and will manage the entire process including data migration, configuration transfer, user training, and parallel running to ensure zero downtime. We create a detailed migration plan tailored to your specific environment.
We offer flexible payment options including monthly and annual billing. Payment can be made via bank transfer, M-Pesa, credit card, or purchase order for established accounts. Annual subscriptions typically include a discount. Contact our sales team for a customized quote.

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Interested in Sophos Managed Detection and Response?

Get in touch with our team for a personalized demo or pricing information.

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