3CX Hosted PBX

3CX Hosted PBX is a software-based private branch exchange that runs entirely in the cloud, eliminating the need for expensive on-premise telephony hardware. Whether you have five employees or five thousand, the system scales effortlessly and delivers enterprise-grade voice communications at a fraction of the cost of traditional PBX systems. Xcobean deploys 3CX Hosted PBX instances on secure, low-latency infrastructure optimised for East African networks, ensuring crystal-clear call quality across Kenya, Uganda, Tanzania, and beyond.

Unlike legacy PBX solutions that require dedicated hardware and regular on-site maintenance, 3CX Hosted PBX is managed entirely from a web-based console. Administrators can configure extensions, call queues, ring groups, auto-attendants, voicemail-to-email, and time-based routing rules without touching a single piece of hardware. The platform supports industry-standard SIP phones from Yealink, Fanvil, and Grandstream, as well as WebRTC-based softphones that run directly in the browser.

3CX Hosted PBX integrates natively with Microsoft Teams, allowing organisations already invested in the Microsoft ecosystem to use Teams as their primary calling interface while leveraging 3CX for advanced telephony features like call recording, detailed CDR reporting, and IVR menus. Mobile apps for iOS and Android turn any smartphone into a business extension, so staff can make and receive calls on their business number from anywhere with an internet connection.

Xcobean provides full lifecycle support for 3CX deployments including initial provisioning, number porting from existing carriers, SIP trunk configuration, phone provisioning, user training, and ongoing 24/7 monitoring. Our engineers hold 3CX Advanced Certified Engineer credentials and have deployed over 200 instances across East Africa.