Zoho Suite Authorized Zoho Partner

Zoho BugTracker

Issue tracking for quality-focused teams

Get Started

Zoho BugTracker is a dedicated issue tracking tool that helps development and QA teams report, track, and resolve software bugs efficiently. It provides a structured workflow from bug submission through triage, assignment, resolution, and verification, ensuring nothing slips through the cracks in your release cycle.

Custom fields, severity levels, and priority classifications let you categorise bugs by impact and urgency. Automated workflow rules assign bugs to the right developer based on component, module, or workload. SLA timers track resolution times against your quality targets, and escalation rules notify managers when bugs exceed their due dates.

The dashboard provides a real-time view of open bugs by severity, component, and assignee, while trend reports reveal whether bug rates are improving or degrading over time. Integration with Zoho Projects and Zoho Sprints connects bugs to the development workflow, and the portal lets external testers or clients submit bugs directly.

Key Features

Bug lifecycle management

Custom fields & severity levels

Automated assignment rules

SLA timers & escalations

Dashboard & trend reports

Milestone tracking

Client/tester portal

Project & sprint integration

Frequently Asked Questions

Getting started is simple. Contact our team for a personalized consultation where we will assess your requirements, recommend the best configuration, and handle the entire setup and onboarding process. Most deployments are completed within 1-2 business days.

All our solutions include comprehensive support. You get access to our dedicated support team via email, phone, and WhatsApp during business hours. We also provide proactive monitoring, regular health checks, and access to our knowledge base. Extended 24/7 support plans are available for mission-critical deployments.

Absolutely. Our experienced team handles migrations regularly and will manage the entire process including data migration, configuration transfer, user training, and parallel running to ensure zero downtime. We create a detailed migration plan tailored to your specific environment.

We offer flexible payment options including monthly and annual billing. Payment can be made via bank transfer, M-Pesa, credit card, or purchase order for established accounts. Annual subscriptions typically include a discount. Contact our sales team for a customized quote.

Authorized Zoho Partner

Verified Partnership