Freshworks

Freshmarketer

Marketing automation that converts and retains

Freshmarketer is a full-funnel marketing automation platform that helps teams attract, engage, and convert leads across email, SMS, WhatsApp, and social channels. Visual journey builders let marketers create multi-step campaigns without writing code or waiting on developers.

Built-in A/B testing, heatmaps, and session replay reveal exactly how visitors interact with your website — enabling data-driven optimisation of landing pages and conversion funnels. When combined with Freshsales, Freshmarketer closes the loop between marketing spend and revenue.

Xcobean assists with initial setup, migration from Mailchimp or HubSpot, WhatsApp Business API integration, and custom reporting dashboards so your marketing team can focus on creativity rather than configuration.

Key Features

Visual drag-and-drop journey builder

Email marketing with personalisation and A/B testing

WhatsApp and SMS campaign channels

Landing page builder with conversion tracking

Heatmaps, session replay, and funnel analysis

Contact segmentation and lead scoring

Transactional email delivery

Multi-touch revenue attribution

Integration with Freshsales, Freshdesk, and Shopify

GDPR and CAN-SPAM compliance tools

Frequently Asked Questions

Getting started is simple. Contact our team for a personalized consultation where we will assess your requirements, recommend the best configuration, and handle the entire setup and onboarding process. Most deployments are completed within 1-2 business days.

All our solutions include comprehensive support. You get access to our dedicated support team via email, phone, and WhatsApp during business hours. We also provide proactive monitoring, regular health checks, and access to our knowledge base. Extended 24/7 support plans are available for mission-critical deployments.

Absolutely. Our experienced team handles migrations regularly and will manage the entire process including data migration, configuration transfer, user training, and parallel running to ensure zero downtime. We create a detailed migration plan tailored to your specific environment.

We offer flexible payment options including monthly and annual billing. Payment can be made via bank transfer, M-Pesa, credit card, or purchase order for established accounts. Annual subscriptions typically include a discount. Contact our sales team for a customized quote.

Freshmarketer

Key Features

Frequently Asked Questions

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