Freshworks

Freshsales

AI-powered CRM built for high-velocity sales teams

Get Freshsales

Freshsales is a modern CRM that combines contact management, deal tracking, and AI-driven insights into one streamlined platform. Freddy AI scores leads, predicts deal outcomes, and surfaces the next-best actions so your sales reps can focus on closing rather than data entry.

Built-in phone, email, and chat let reps engage prospects without switching tools. Visual deal pipelines, territory management, and CPQ (configure-price-quote) capabilities support complex B2B sales cycles common in East African enterprises.

Xcobean helps you migrate from spreadsheets or legacy CRMs, configure pipelines to match your sales process, and integrate Freshsales with M-Pesa, ERP, and marketing tools — giving your team a single source of truth from first touch to closed deal.

Key Features

Freddy AI lead scoring and deal insights

Visual sales pipelines with drag-and-drop stages

Built-in phone, email, and chat channels

Contact lifecycle management and segmentation

Territory and team management

CPQ — configure, price, quote

Workflow automations and sales sequences

Revenue analytics and forecast reports

Mobile CRM with offline access

API and marketplace integrations

Frequently Asked Questions

Getting started is simple. Contact our team for a personalized consultation where we will assess your requirements, recommend the best configuration, and handle the entire setup and onboarding process. Most deployments are completed within 1-2 business days.

All our solutions include comprehensive support. You get access to our dedicated support team via email, phone, and WhatsApp during business hours. We also provide proactive monitoring, regular health checks, and access to our knowledge base. Extended 24/7 support plans are available for mission-critical deployments.

Absolutely. Our experienced team handles migrations regularly and will manage the entire process including data migration, configuration transfer, user training, and parallel running to ensure zero downtime. We create a detailed migration plan tailored to your specific environment.

We offer flexible payment options including monthly and annual billing. Payment can be made via bank transfer, M-Pesa, credit card, or purchase order for established accounts. Annual subscriptions typically include a discount. Contact our sales team for a customized quote.

Freshsales

Key Features

Frequently Asked Questions

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