Xcobean Products

XcoCRM — Customer Relationship Management

CRM built for African businesses with 3CX integration

XcoCRM is a purpose-built customer relationship management platform designed for African businesses. Built on Laravel and Filament, it integrates natively with 3CX for click-to-call, call logging, and real-time call events — turning your CRM into a unified communications hub. Features include lead management, deal pipeline, contact management, task automation, email integration, and comprehensive reporting. The 3CX integration provides screen pops on incoming calls, automatic call logging, and one-click dialing from any contact record. XcoCRM supports multi-tenant deployment, role-based access control, custom fields, and workflow automation. It's designed for sales teams, customer service departments, and businesses that want their CRM and phone system working together seamlessly.

Key Features

3CX native integration (click-to-call, screen pop)
Lead & deal pipeline management
Contact management with activity timeline
Task & workflow automation
Email integration
Custom fields & modules
Role-based access control
Real-time dashboards & reporting
Multi-tenant architecture
Mobile responsive (Laravel + Filament)

Frequently Asked Questions

Getting started is simple. Contact our team for a personalized consultation where we will assess your requirements, recommend the best configuration, and handle the entire setup and onboarding process. Most deployments are completed within 1-2 business days.
All our solutions include comprehensive support. You get access to our dedicated support team via email, phone, and WhatsApp during business hours. We also provide proactive monitoring, regular health checks, and access to our knowledge base. Extended 24/7 support plans are available for mission-critical deployments.
Absolutely. Our experienced team handles migrations regularly and will manage the entire process including data migration, configuration transfer, user training, and parallel running to ensure zero downtime. We create a detailed migration plan tailored to your specific environment.
We offer flexible payment options including monthly and annual billing. Payment can be made via bank transfer, M-Pesa, credit card, or purchase order for established accounts. Annual subscriptions typically include a discount. Contact our sales team for a customized quote.

Interested in XcoCRM — Customer Relationship Management?

Get in touch with our team for a personalized demo or pricing information.

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